Privacy Policy

Last Updated: December 1, 2025

1. Introduction
Welcome to US Wildlife Dispatch (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we look after your personal data when you visit our website (https://uswildlifedispatch.com), use our services, and tells you about your privacy rights and how the law protects you.

2. Who We Are
US Wildlife Dispatch is an informational resource and referral service. We connect homeowners and businesses with local wildlife control professionals in two primary ways: through our 24/7 dispatch hotline and by providing access to service request forms managed by trusted third-party partners like Angi. We do not provide wildlife removal services ourselves. Our goal is to facilitate your connection to a qualified local expert.

3. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you when you interact with our Website. We have grouped this data as follows:

  • Identity Data: Includes first name, last name.

  • Contact Data: Includes phone number, email address, service address, and zip code.

  • Project Data: Includes details about your wildlife or pest issue that you provide to us or our partners.

  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.

  • Usage Data: Includes information about how you navigate and use our Website.

4. How We Use Your Personal Data
We use your personal data for the following purposes:

  • To Connect You With Service Professionals: The primary purpose of collecting your data is to fulfill your service request. This involves routing your information to a licensed wildlife control expert in our partner networks who can assist you.

  • To Communicate With You: To respond to your inquiries and provide you with information related to your request.

  • To Improve Our Website: We use analytics to understand user behavior, which helps us improve the website’s functionality and user experience.

5. Disclosure of Your Personal Data (Data Sharing)
To provide our service, we must share your personal data with third parties. By using our Website, you consent to this sharing.

  • Via Telephone Calls: When you call the phone numbers listed on our Website, your call is routed through our marketing partners (such as Marketcall) to a qualified, independent Service Partner in their network. For quality assurance and training purposes, these calls may be recorded and monitored.

  • Via Web Forms: When you submit a service request form on our Website, that form may be powered by our affiliate partners, such as Angi (via the CJ Affiliate network). The information you provide (such as your name, zip code, and project details) is sent directly to Angi (which operates a network including Angie’s List and HomeAdvisor) to connect you with their network of service professionals. We do not store this form data on our servers. We encourage you to review Angi’s Privacy Policy for details on how they collect, use, and protect your data.

6. TCPA & Express Written Consent
By providing your contact information on our Website (either by calling our phone numbers or by submitting a form), you are providing your express written consent to be contacted by US Wildlife Dispatch, our marketing partners (including Marketcall and Angi), and their respective networks of independent service professionals regarding your service request.

You agree to receive communications, which may include phone calls, pre-recorded messages, and text messages (including using an automatic telephone dialing system), at the telephone number you provided, even if your number is currently listed on any federal, state, or internal Do Not Call list. You understand that your consent is not a condition of any purchase. Message and data rates may apply.

7. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze web traffic and user behavior. We also use cookies for affiliate tracking purposes to ensure that referrals are correctly attributed. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

9. Children’s Privacy
Our service is not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us:

GDPR Compliance — European Data Protection Rights

For visitors from the European Economic Area (EEA), the following additional information is provided in compliance with GDPR Article 13:

Data Controller & Contact

US Wildlife Dispatch is the data controller for this website. Contact details:

We do not have a Data Protection Officer as we do not engage in large-scale processing of personal data.

Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent (GDPR Article 6(1)(a)): When you submit a service request form or provide contact information, you consent to the processing described in this policy. Cookies for advertising and affiliate tracking are set only after consent via the cookie banner.
  • Contract performance (GDPR Article 6(1)(b)): When you request a service referral, processing your information is necessary to fulfill that request.
  • Legitimate interest (GDPR Article 6(1)(f)): Server log collection for security and performance monitoring.

Recipients of Personal Data

Your personal data may be shared with:

  • Marketcall — marketing partner for phone call routing
  • Angi (CJ Affiliate network) — for web form service request fulfillment
  • Independent Service Professionals — licensed wildlife control experts in partner networks

International Data Transfers

Our service partners (Marketcall, Angi) are based in the United States. Data transfers are governed by the EU-U.S. Data Privacy Framework and applicable Standard Contractual Clauses. We encourage you to review each partner's privacy policy for specific transfer safeguards.

Data Retention

We retain personal data only as long as necessary:

  • Service request data: Retained for up to 12 months after request completion, then deleted
  • Call recordings: Retained for quality assurance for up to 90 days, then deleted
  • Server logs: Retained for up to 30 days for security purposes
  • Advertising cookies: Typically 13 months, after which consent must be renewed

Your Rights Under GDPR

As a data subject within the EEA, you have the following rights:

  • Right of access (Article 15): Request confirmation of whether your personal data is being processed and obtain a copy
  • Right to rectification (Article 16): Request correction of inaccurate personal data
  • Right to erasure (Article 17): Request deletion of your personal data ("right to be forgotten")
  • Right to restriction (Article 18): Request restriction of processing while accuracy is contested
  • Right to data portability (Article 20): Request your data in a structured, machine-readable format
  • Right to object (Article 21): Object to processing based on legitimate interest

To exercise these rights, contact us at support@uswildlifedispatch.com or call (833) 546-3647.

Right to Withdraw Consent

You may withdraw your consent for data processing related to service requests at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing before withdrawal. For cookie consent, use the cookie preference tool on this site or clear cookies in your browser.

Right to Lodge a Complaint

If you believe your personal data has been processed in violation of GDPR, you have the right to lodge a complaint with a supervisory authority in the EU Member State where you reside, work, or where the alleged infringement occurred.

Provision of Personal Data

Providing personal data when submitting a service request is voluntary but necessary to fulfill the request. If you do not provide the required information, we cannot connect you with a service professional. You are not required to provide personal data simply to browse the informational content on this website.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Call routing to service professionals is based on geographic availability, not automated profiling.

Cookie Management

This site uses a cookie consent banner. Cookies are categorized as:

  • Essential: Cookie consent preference — cannot be disabled
  • Advertising: Set by advertising partners after consent
  • Affiliate: Set by affiliate partners after consent
  • Analytics: Used for website improvement after consent

To manage cookies: use the cookie preference tool on this site, configure your browser to block or delete cookies, or visit www.aboutads.info / www.youronlinechoices.eu.

CCPA Privacy Notice — California Consumer Rights

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

  • Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months
  • Right to delete: You may request deletion of your personal information
  • Right to opt out of sale: We do not sell personal information. However, data sharing with service partners for referral purposes may constitute a "sale" under CCPA definitions. To opt out, contact us at support@uswildlifedispatch.com or call (833) 546-3647
  • Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

Categories of personal information collected in the past 12 months: Identity Data (name), Contact Data (phone, email, address, zip code), Project Data (pest/wildlife issue details), Technical Data (IP address, browser type), Usage Data (navigation patterns).

To exercise CCPA rights, submit a verifiable consumer request to: support@uswildlifedispatch.com or call (833) 546-3647. We will respond within 45 days.